100% Satisfaction or Gold-Back Guarantee

With our 100% Satisfaction or Gold-Back Guarantee selling your gold to us has absolutely no risk for you.

When you send back your Gold Kit simply specify how you want us to pay you. As soon as we have evaluated your gold items we will send you the full payout.

Once we have issued the payout you have 7 days to decide whether you want to accept it or not.

If you decide that you are not happy with the payout, or if you want your items back for any other reason; simply return the payout and we will send your gold items to you immediately via secure mail.

When returning the payout please make sure that you use the same method for returning the payout as for receiving it (i.e. if you received a cheque, send back the cheque we sent you; if you received a bank transfer, send the money back via bank transfer).